A. Can you perform your services for overseas clients?
Yes, sure, we can and we do! In our connected world distance is not a factor in
conducting business from anywhere in the planet. The team at Eall.com.cn is as
effective and responsive as your local team, we would say - even better ;). We provide
support virtually 24 hours a day online by email, phone, chat (Skype, MSN, YIM).
We will send you files so you can assess the development process right away.
We will follow the same business practice that we use for our local clients
1. Enquiry
2. Our proposal
3. Your approval
4. 60% down payment
5. The first cut (draft design/project)
6. Your feedback followed by your approval
7. Rework according to your specifications, development & testing
We are as effective and responsive as your local team; we would like to say - even
better ;)
B. Where can I view your portfolio?
Absolutely!
Please have a look. In our portfolio you will find examples of our previous
work when possible. Some websites might look slightly different as those sites might
have been altered but we provide screenshots of the work we performed. If you would
like to see some of our most recent work contact us and we would be happy showing
you.
C. How much and how do you charge?
Eall.com.cn's pricing is uniquely transparent and simple. We have nothing to hide;
please visit our pricing and packages overview.
For example we do not charge by the number of pages, or based on the size of company.
We believe that charging that way can be misleading and tricky, and we run a straight
operation. Eall.com.cn is upfront about what we can do and respect our client¡¯s
time and money, if we are not in position do a good job we will let you know before
hand.
We don¡¯t support ¡°a free samples¡±, please read about 10 reasons.
Our payment structure follows as:
Small / Medium sized projects :60% when work starts, 30% payment once demo version
launched, 10% remaining followed by our deployment.
Larger / Bespoke web application projects: 35% when work starts, 35% on a mutually
agreed intermediate milestone, and 30% before a final project deployment.
Regarding payment methods, we are flexible ¨C credit card, cash, check, bank transfer,
or even barter if your offer fits our needs ;)
If you are not sure which services you require, just let us know. We will be happy
to assist you!
D. What is the typical development time of a website?
The development process depends on the package you choose and your requirements.
A typical project last 25 to 35 working days, however this is our net development
time, in most cases project lasts for longer due to our clients feedback or approval
time. To get an accurate timeline for your project, contact us with your requirements.
E. What technologies do you work with?
We prefer using open-source technologies such as PHP, MySQL, XHTML. For example
we won't fool you that we have ¡°a custom made content management system named ¡°SuperTurboCMS¡±
to justify that you need to spend more money.
And spend even more when you need do later modifications or just change CMS completely
while changing other web development agency, as they wont understand previous system.
In fact we use freely available open source CMSs. Open-source technologies are cost-effective
and supported by the community of developers worldwide. Nevertheless, we can accommodate
any technology based on your requirements. In case we feel that we cannot do a good
job, we are upfront about it, Quality, Ethics and Transparency drives our business!
F. What is Eall.com.cn and what services you offer?
Shenzhen Eall Tech Co., Ltd.specialized in high quality multimedia interactive and all-round web design
Please read more about us
The main services we provide are:
Web Application Development
Web Design
Identity building, logo design
Search engine optimization
Consultancy & Support
To learn more about each service, please visit our services page
G. Do you optimize websites for search engines (SEO)?
Yes, we do and we are very good in that. All packages we offer include FREE basic
search engine optimization (SEO). For advanced SEO services we have different packages
depending on your targeted keywords, your current web site code, etc. Let us know
and we will be happy to explain in details!
H. Do you provide hosting too? Can I use my preferred web host but have the site
built by you?
Yes of course! This is a service only for clients who hire us to develop or modify
their sites only. Our staff will assist you in setting up your hosting, email accounts,
database, etc. so you have peace of mind.
Can I use my preferred web host but have the site built by you?
Sure! Once we have built your site and delivered it, you are free to do what you
think is the best.
I.What if I only want to upgrade an existing website?
We perform minor changes FREE of charge on sites we develop. However, if the time
taken for these changes exceeds 1 working hour, we will prepare a written proposal
for it, containing project plan, scope, costs, and terms and conditions.
What if I want upgrades or changes to a website that has been developed by another
agency? Yes we will work on others websites, however this will take more time depending
on how it is coded.
J. I don¡¯t know exactly what I need. Can you help me?
Yes, of course and we will do it for free of cost. Let us know and we'll be glad
to help within 24 working hours. Feel free to review our
services.
K. How about the legal side - non-disclosure agreements, contracts, etc.?
Yes, naturally both are available and even more. This helps to keep our business
relationship transparent, safe and organized. With every project we take on there
are always:
1. Detailed proposal incl. deliverables, scope of work, time and cost
2. Invoice
3. Terms and Conditions
4. Non-Disclosure Agreement
5. Project site map
6. Layout cut
7. Visual draft